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FAQ

Frequently asked questions

Everything you need to know about Castia — the platform, deployment, connectors, and security.

What is Castia?

Castia is an Enterprise Intelligence Platform. It connects your documents, databases, and business systems into one secure AI platform for search, automated reporting, workflow automation, and AI agents.

How is Castia different from basic AI chat?

Basic AI chat answers questions about documents. Castia searches documents and databases, generates reports, automates workflows, deploys AI agents, and offers a connector marketplace — with enterprise security across the whole business.

Where can Castia be deployed?

Castia runs as fully managed cloud SaaS, in your own private cloud (AWS, Azure, or Google Cloud), on-premise in your data center, or air-gapped for isolated environments. Self-hosted deployments use a Helm chart for the application and point Castia at your own model endpoints — generation, embeddings and reranking can all run inside your network, so no prompt or document leaves it. Air-gapped installations are delivered with our team: they need your own model serving and a mirrored container registry, so we scope them as part of onboarding.

Who is Castia built for?

Castia is built for startups and small businesses first, and scales to mid-market and enterprise — including regulated sectors like healthcare, manufacturing, financial services, logistics, and government.

What can Castia connect to?

Castia connects to drives, email, CRMs, ERPs, accounting tools, databases, REST APIs, and files like Excel and PDF — with 30+ ready-made connectors and the ability to build your own through the marketplace.